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Contact Maventech — Sales & Support
Questions about your order, license-key delivery, or activation? Our order-fulfillment team is ready to help.
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Our Office
Maventech
135 CAROLINA ST G2, VALLEJO, CA 94590
United States
Business Hours
Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed
Quick Response
We typically respond to all inquiries within 24 hours. For urgent matters, please use our live chat for immediate assistance.Frequently Asked Questions
Find quick answers to common questions
Your license key and download instructions are delivered by email once the order is processed. Full timing details are on our Shipping & Delivery page.
First make sure the key is entered exactly (no extra spaces, watch 0 vs O). If it still fails, contact our support team with your order number and we'll resolve it or replace the key.
Yes — we offer a 30-day money-back guarantee. See our <a href="return-policy.php" class="text-decoration-none">Return Policy</a> for the return process, or the <a href="refund-policy.php" class="text-decoration-none">Refund Policy</a> for refund amounts, methods and timing. Start a request on the <a href="returns.php" class="text-decoration-none">Return & Refund</a> page.
Download the official installer from setup.office.com, sign in with a Microsoft account, and enter your 25-character product key when prompted. Full steps are in our Activation Help guide.
Most licenses are valid for 1 PC or Mac unless the product states otherwise. Buying for a team? Ask us about volume licensing.
Still Need Help?
Our dedicated support team is here to ensure you have the best experience. Don't hesitate to reach out!
