Returns & Refunds


We stand behind every license we sell with a straightforward 30-day money-back guarantee — no questions asked.

30-Day Money-Back Guarantee — Full Refund, No Questions Asked.
Not happy with your purchase for any reason? Contact us within 30 days for a full refund. Applies to both defective and non-defective products.

Refund Eligibility

Because every product on this store is delivered digitally, there is nothing to ship back. Every order is eligible for a full refund within 30 days for any reason.

SituationEligible?What to do
Changed your mind (buyer’s remorse) YesSubmit a request — full refund within 30 days
Bought the wrong edition or product YesFull refund or free exchange
Key doesn’t activate / product defective YesFull refund — contact support first if you’d like us to try to fix it
Order not delivered within 24 hours YesContact support or request refund
Product already installed or activated YesStill eligible within 30 days — the license will be deactivated on our side

How to Request a Refund

  1. Go to the Return & Refund Request page
  2. Enter the email address used for your order and click Find Orders
  3. Click Request Refund next to the order
  4. Our team reviews the request and responds within 24 hours
No shipping, no packaging, no fuss. Everything on this store is digital — you never need to mail anything back to receive your refund.

Processing Times

StepTimeline
Request reviewWithin 24 hours
Approval & processing1–2 business days
Funds back on your card/PayPal3–10 business days (depends on your bank)
Please note: refunds are issued to the original payment method only. We never ask for your card number by email or phone.
Questions about this policy?

If you have any questions about this policy, please contact us.

services@maventechsoftware.com|1 (805) 294-1524